Changing Trends in Packers and Movers Industry
Earlier, packers and movers used to visit customers’ homes to give quotations. But now, due to new technology, cheaper internet, and smartphones, the trend has changed to online quotation.
Nowadays, people are very busy and prefer quick services. Most customers ask for an online quote instead of home inspection. To match this trend, we have introduced an online inquiry form using Google Forms. The form link is shared through SMS and WhatsApp.
People trust Google forms and feel safe while entering their details. They simply fill in the form and submit it. Once we receive the details on our email, our team checks the information and sends the quotation by email and WhatsApp.
Customers are happy because this method saves time and gives instant response. We are also happy because it helps us manage more inquiries and serve more customers efficiently.
Due to heavy traffic in Bangalore, a marketing person can visit only 4 to 5 customers in one day. But with online quotation, we can handle many customers in a day without delay. This modern method benefits both customers and service providers and represents the new trend in the packers and movers industry.
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